Contact Information

We’re here to help.

At AUVY Studio, we believe in simple, clear, and human support.
If you have questions about your order, need help with a return, or just want more information about our products, our team is ready to assist you.

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Email Support

For general inquiries, order updates, returns, or warranty questions:

support@auvy.eu

We usually respond within 24 hours on business days.

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Live Chat

You can reach us through the chat available on our website.
This is the fastest way to get assistance for:

• Tracking your order

• Product questions

• Return or exchange requests

• Warranty support

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 Mailing Address

For returns, warranty inspections, or documentation requests:

AUVY Studio – Customer Service
(Use the U.S.-based return hub address when you create it.)

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Operating Hours

Monday to Friday: 9am – 6pm (EST)
Weekend and holiday messages will be answered on the next business day.

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International Support

If you’re purchasing from outside the United States, our email support remains the best way to contact us.

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